Privacy Policy
At EasyA Pay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rent payment platform.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Payment information (credit card details, bank account information)
- Rental property details
- Communication records between you and our customer service team
- Information about your rental history and payment patterns
- Identity verification documents
We also collect information automatically when you use our services, including:
- Log information (IP address, browser type, pages visited)
- Device information (hardware model, operating system)
- Location information
- Usage data and preferences
How We Use Your Information
We use the information we collect to:
- Process rent payments and installment plans
- Verify your identity and prevent fraud
- Communicate with you about your account and transactions
- Improve and personalize our services
- Comply with legal obligations
- Analyze usage patterns and trends
- Provide customer support
Information Sharing
We may share your information with:
- Property managers and landlords (limited to payment information and status)
- Service providers who perform services on our behalf
- Financial institutions to process payments
- Legal authorities when required by law
- Business partners with your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Data portability (receiving your data in a structured, machine-readable format)
- Withdraw consent at any time
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience, improve our services, and personalize content and advertisements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@easyapay.com or through our contact form on the website.